Phone: 800 264.4000. Or you can fax this completed form, your original receipts and itemized bills to 1-866-474-4040. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Recourse if a claim is denied. Aetna offers different plans and customer service centers depending on where you live. Member Services (benefit/claim questions) (800) 784-3991- United States. Aetna's 800-962-6842 Claims Department Number. List of Pre Existing Conditions,ACA-Obama Care,AHCA-Trump Care,BCRA, How to Obtain Premera Blue Cross Insurance Prior Authorization, Anthem Blue Cross Blue Shield Claims Mailing Address Lists, United Healthcare Claims Address with Payer ID List, Medicare Claims address-When and How to file for reimbursement, List of Worker Compensation Insurance with Claim mailing address, List of Auto Insurances with Claim mailing address, Cigna Claims address and Customer Service Phone Number, Aetna Claims Address for Mailing and Insurance Phone Numbers for provider and Member, Insurances claim mailing address and Customer Service Phone Numbers, Medical Billing Denial Codes and Solutions, Health Insurance in the United States of America, Primary Insurance and Secondary Insurance, Medicaid Provider Enrollment Phone Number, Denial Code CO 27 Expenses incurred after coverage terminated. Or look up how much we reimburse for services. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Phoenix, AZ 85082. Our address is: Aetna Better Health of Florida 8200 NW 41st Street, Suite 125 Doral, FL 33166. Claims. Box 359. El Paso, TX 79998-1107. P.O. 1) Colorado - CO. 2) Connecticut - CT. 3) District of Columbia - … For language services, please call the number on your member ID card and request an operator. Our mailing address. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. When submitting claims to our plan, use the Provider ID number 128CA for both CMS 1500 and UB 04 forms. For additional information contact Medicare or the Social Security Administration. And review claims payment information online any time. You can also contact Medicare or the Social Security Administration. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. They also cost less than manual ones. Our mailing address. This question helps us get you to the correct log-in screen. El Paso, TX 79998-1106. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. If you prefer to contact Member Services with this public form, please complete the information below. Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). States with Abbreviation List. Whether we notify you about an overpayment or your office identifies it, we provide simple steps to refunding. You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. Mail paper claims to: Aetna Better Health of Florida P.O. And send precertifications and referrals. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Learn more about private mode. Contact us - Small group. Things to remember 1. Submitting your claims electronically is quick, convenient and easy. If you missed Open Enrollment, please contact your HR representative immediately. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Mail this completed form and your original receipts and itemized bills to the medical claims address on your Aetna Medicare member ID card. Find an application request, leave feedback, and more with Aetna customer service. Paper claims submission Mail to: Aetna PO Box 981106 El Paso, TX 79998-1106 Submit all paper claims for covered services as soon as possible using an Aetna claims form or by using the standard CMS-1500 or UB-04 form. Excludes- All Professional CMS1500 and all Institutional UB04 claims. Submit Medicare Supplemental Claims at below address: Aetna … Please correct the errors below before submitting the form. New Medicare Card-What to do and how will new MBI number look? Box 14770 Lexington, KY 40512-4770 ACC Phone: (866) 951-0653 Fax: (833) 659-1166 Email**: AetSSICOMP-Claims@aetna.com ACC Final Expense P.O. Box 281067 Atlanta, GA 30384-1067 All other policyholder correspondence: ACI/CLI P.O. Get tools and guidelines from Aetna to help with submitting insurance claims and collecting payments from patients. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. Box 63578 Phoenix, AZ 85082-1925 * = Required Fields. ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance. Get timely payments with electronic coordination of benefits (COB) when a patient is covered under more than one insurance plan. The Aetna Grievance and Appeals Unit also has one box for all states except California, which has a separate box. Aetna Dental Encounters. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Medicare Helpline Website: Get general or claims-specific PO Box 60938. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health. A key factor in getting claims processed in a timely manner is correct claims submission. Box 981106. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Claims Address. Lexington, KY 40512. Colorado, Connecticut, District of Columbia, Delaware, Iowa, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Maine, Note: Aetna Senior Supplemental Insurance own and/or administers, Aetna HMO-Based plans and Medicare advantage plans, Use the phone number on the member ID Card, BRCA genetic testing (precertification and. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. If you have any questions on electronic billing, just call Provider Services at 1-855-772-9076. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Box 14530. Finding correct claim submission address based on state •Enter the member ID number exactly as it appears on the ID card. If you missed Open Enrollment, please contact your HR representative immediately. Yes For other language services. Franklin, TN 37067. Address: 800 Crescent Centre Drive, Suite 200. Box 981106. El Paso, TX 79998-1106. Box 981543 El Paso, TX 79998-1543 USA. 3. 24-Hour Nurse Line. Receive payments directly to your account. You can reach us at: 1-855-722-9076 (TTY: 711) We pay based on “usual and customary charges.”, Aetna Medicare nonparticipating provider information. Please Note: Our Sales team is available to help with student health insurance options for your campus. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Links to various non-Aetna sites are provided for your convenience only. Aetna Better Health of Florida values the quality care that health care providers give to our members, and it’s our goal to provide prompt reimbursement for those services. 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