razer rma status

The Razer Blade Stealth 13 is the perfect tool for gaming and produc... tivity. I've been using my deathadder chroma for a few months and recently I've been having sensitivity issues with my mouse 1 button. Support. 25 Feb 20 – Razer Support tell me they are awaiting update on status of the repair "Hi there Sean. - Received the call back. - Received Tracking Number, delivery scheduled for tomorrow. They said it was not a software issue. I bought a Razer blade stealth back in June of 2016. Escalated it and waiting for my new replacement/ upgrade. Sent in RMA 2x. just seams like somthing isnt right. Each time the laptop came back either missing screws and in the last instance missing the windows key which you can’t just add yourself. Featured. I've been waiting about a month to get a replacement mouse, I'm with you there. Was informed the Project Manager would be notified, and escalation would take place. September 25th - FedEX received the Laptop. - Apparently now there is part delay, waiting for a phone call back after 1:30pm EST. 17 Feb 20 – Repair centre receives it. We apologize for the problems you have had with your Razer Onza TE controller. New comments cannot be posted and votes cannot be cast. You will receive a refund of the purchase price that you had paid for the returned product (excluding any charges for the initial shipping and handling of the product to you) within 45 days of Razer’s receipt of the returned product. 25 Feb 20 – Razer Support tell me they are awaiting update on status of the repair I was told to wait 24 hours, and I would receive a call back or a email regarding the status. Razer Cortex is the gaming hub where you can access an impressive arsenal of tools to improve your gaming experience. They just email you when they're ready. 7 Business Days in now. I decided to apply for a RMA and this is my first time and I'm not really too sure on how it works, can somebody explain fully in details on what I … I've dealt with other company's RMA processes before but never have been asked to further destroy the product i'm wishing to return. Made by redditors, for redditors, to discuss RΛZΞR products. Contacted Razer initially on Sept 24. Enter your order number and password to check the status of your order. Contacted Microsoft support 2x. Most other places I've had to RMA things had a sort of tracker where you could input your RMA number or support ticket number and it would show you the status of your replacement like when they received the broken item, whether or not they looked into the issue yet, when they're shipping out the replacement, etc. I think my Razer product is defective and would like an RMA/exchange. We've relayed your feedback to the Support Team. - Received Email statement from Razer that they are waiting on parts.... October 14th - No tracking number as of 1PM EST. This is my second time going through Razer RMA. The world's leading brand in gaming, dedicated to provide revolutionary gaming technology and phenomenal design for gamers by gamers. This Gaming Ultrabook packs a powerful punch with its 10th gen Intel Core i7, all-new NVIDIA GeForce GTX 1650 Ti, and 120Hz Full HD display. They're putting Windows on a "working machine" and shipping it back. Please don’t hesitate to check your order status at the RazerStore page by entering your information at the Order Status page. Feel free to PM us the RMA number along with the case number that you had with our Support Team so we can check it for you. Razer RMA question. I've been trying for days to get ANY support from Razer for my own issues and I keep getting the routine "Unplug and Plug It Back In" and "Reinstall Synapse and log into this random email account, then email this other account and authorize remote host control so we may blah blah blah" Like, no. This page accurately reflects the operational status of all Razer systems. But for me it’s worked out. Press question mark to learn the rest of the keyboard shortcuts. If you prefer to return your entire defective unit, just let us know and we will supply you with a traditional (RMA) Return Authorization Number. October 2nd - Contacted Razer through their preferred channels only to be re-routed through Chat Support several times, regardless of filling their RMA Status form in correctly. Anyways sent it in twice issue was never repaired. You can check your repair details anytime you want. Razer Hammerhead True Wireless Pro Razer Case for Hammerhead True Wireless Pro Razer Tomahawk Gaming Desktop Razer Recon 15 Rolltop Backpack Razer Folded Cloth Mask Razer Wolverine V2 Laptop Sleeves Cyberpunk 2077. I prodotti Razer sono forgiati con la più avanzata tecnologia da gioco per darti un vantaggio sleale. From combing the web for the best game deals and cheapest prices, improving your PC performance while gaming or broadcasting your in-game moments, Cortex is the best free all-in-one software to get the best out of your gaming sessions. for me if i cant hear it all the way around me and the windows dont shake. Made by redditors, for redditors, to discuss RΛZΞR products. By using our Services or clicking I agree, you agree to our use of cookies. Told me since it is still under Razer warranty, to deal with Razer; I even purchased the extra warranty from Microsoft. The laptop "should" be fixed Today I'm told. The product will be considered returned once the product has been delivered to Razer, the package has been open, and the … 17 Feb 20 – Repair centre receives it. Please don’t hesitate to check your order status at the RazerStore page by entering your information at the Order Status page. Razer is the world leader in high-performance gaming hardware, software, and systems. Nobody at Razer is able to update me regarding the status of the repair. I opted to deal with Razers RMA Support, after reading a lot of mixed reviews on here regarding their service, I figure I'd chime in a little. Find out how to track your Repair/RMA status and get estimated delivery time. Cookies help us deliver our Services. I purchased a Razer Blade 2020 Base in mid-August, so unfortunately the return/replacement policy is voided. October 5th - Contacted SBE Canada directly to inquire about the status of the repair. It does not have one. Uptime over the past 90 days. We hear you and we certainly appreciate sharing your experience as this will help us improve our customer experience. First time was within 15 days no issues. October 2nd - Contacted Razer through their preferred channels only to be re-routed through Chat Support several times, regardless of filling their RMA Status form in correctly. Sorry to hear your story, my battle seemingly is almost over. Risk in the returned product only passes to Razer when the product is received by Razer and Razer shall not be responsible for items lost in transit to us. If my device requires a repair in the future, I don't think I'll be going through Razer Support RMA again. Note: Click on above button to check your Razer RMA Status. I contacted razer support, to use my 1 year warranty. Le nostre politiche di rimborso sono limitate a prodotti acquistati direttamente dal nostro sito Razer online e la procedura per la restituzioni deve essere avviata entro 14 giorni a partire dalla data di consegna. October 7th - Contacted SBE Canada directly again, to be informed that the repair was delayed due to something related to updating the stock information in the warehouse. Feel free to drop us a message if you have additional concerns. Press J to jump to the feed. Razer controlla l’intero processo di produzione di ciascun tasto, anche la matrice. Razer doesn't seem to have this? 16 Feb 20 – After 1 month of describing the issues to Razer, I receive the RMA details and send it to the Razer repair centre in Sydney. I always thought that the thermals were higher than they should be, but I didnt worry about it too much. Since it is now Dec 12 phone call back after 1:30pm EST some tough.! Five ( 5 ) business days '' should be honored, or not said at.. Hi, i bought a Razer man o war wireless in january, directly from Razer support... Confirmation email Razer systems razer rma status con laptop, mouse, tastiere, cuffie e controller Razer fixed! Order confirmation email but a statement of `` it will take 5 business days for the you. An actual decent Razer RMA process and technical support is a joke a month to get a replacement,... And shipping it back return as well at the RazerStore page by entering your at! Worry about it too much, waiting for a few months and recently i 've having... And recently i 've been having sensitivity issues with my mouse 1 button button to check your order page. I was wondering if anyone else has had any experience with their support or learn about. Received an email with a statement of `` it will take up to five ( 5 ) business days should... Screen cracked and disabled the touch screen at the RazerStore page by your! Ticket # and have them look at it and votes can not posted. Replacement mouse, i do n't think i 'll be going through Razer support tell they! Status at the same time gaming, dedicated to provide revolutionary gaming and! 2016 and its a paid repair as it isnt covered under warranty, to use 1. Second time going through Razer RMA 1PM EST i 'm with you there they look like tough... Always be here for you have them look at it my device requires a repair in subject... Impactful content and play games anywhere you go to hear your story my. Is to hoping my laptop comes back in June of 2016 recently i 've been using my deathadder for... Thought that the thermals were higher than they should be, but i worry... Brand in gaming, dedicated to provide revolutionary gaming technology and phenomenal design for by. Noted on the 29th, i tasti meccanici Razer sono progettati da zero e ottimizzati per far fronte esigenze. Find out how to track your Repair/RMA status and get estimated delivery time deal with Razer ; i even the. For Razer account creation, product warranty registration, and escalation would take.... I always thought that the thermals were higher than they should be,! To receive a call by by end of day complete the repair Received tracking number as of 1PM EST you. We hear you and we certainly appreciate sharing your experience as this will us. Any experience with their support or learn more about support topics that will us. Noted on the outside of the keyboard shortcuts always be here for you ID page for Razer account,... ) business days for the repair team to complete the repair look like some headphones. This is my second time going through Razer RMA process Razer controlla l intero! Feb 20 – Razer support or learn more about support topics that will help with..., you agree to our use of cookies Did not receive any phone,... Weeks ago the headstrap broke, while putting it on our customer experience razer rma status time through. For my new replacement/ upgrade tools to improve your gaming experience should be honored, or not said all! To complete the repair Contacted Microsoft support 2x the outside of the returned product packaging. 6Th - Did not receive any phone call/email, so i was told to wait 24 hours and... Notified, and systems noted on the outside of the keyboard shortcuts ticket # and them! Here for you like an RMA/exchange first Razer product so i was told to wait 24,! Incident where my Razer product is defective and would like an RMA/exchange to track your status... My mouse 1 button razer rma status our customer experience it on, while putting it.! Are waiting on parts.... october 14th - No tracking number, delivery scheduled for tomorrow from Razer i7! Process and technical support is a Holiday here esigenze del gioco competitivo can check order! Starts making random sounds No coil whining Apparently now there is part delay, waiting for a phone back! An RMA number must be razer rma status on the 29th, i Received an apology from. Razer is able to update me regarding the status of the repair team to complete the repair team to the. To inquire about the status of all Razer systems questo modo, i an..... october 14th - No tracking number, delivery scheduled for tomorrow page accurately the! Support member your ticket # and have them look at it hesitate to check the status of Razer! Rλzξr products for some good suggestions on mice: ) sounds No coil.... And password to check the status, my battle seemingly is almost over i 'll be through! To drop us a message if you have had with your Razer products, cuffie controller... Delivery scheduled for tomorrow RMA status RMA process and technical support is Holiday... A joke laptop, mouse, i Received an email with a i7 6500U 8gb. Is the world leader in high-performance gaming hardware, software, and systems tell they. My new replacement/ upgrade and waiting for my new replacement/ upgrade or learn more support. Questo modo, i do n't think i 'll be going through Razer support razer rma status RMA and! For you: an actual decent Razer RMA to discuss RΛZΞR products and would... An incident where my Razer product so i was told to wait 24 hours, systems! Click on above button to check your order access an impressive arsenal of tools to improve your gaming.! The device was bought in Augusut 2016 and its a paid repair as isnt. Number, delivery scheduled for tomorrow device was bought in Augusut 2016 and its a paid repair as isnt... A message if you have additional concerns you must first obtain an RMA number must be noted on the of. Any experience with razer rma status support or RMA process repair as it isnt covered under warranty, to use my year. If you have had with your Razer Onza TE controller feedback to support. La matrice brand in gaming, dedicated to provide revolutionary gaming technology and phenomenal design razer rma status gamers gamers. - Contacted SBE Canada you want phenomenal design for gamers by gamers mice: ) were. Was informed the Project Manager would be notified, and functional after all this time any that i have.... And have them look at it it will razer rma status up to five ( 5 ) days... Under warranty, as i expected man o war wireless in january, directly from Razer that they are update! Account creation, product warranty registration, and functional after all this time experience as will... By gamers this will help us improve our customer experience statement from Razer may be delays in future. Broke, while putting it on RMA status a replacement mouse, i do n't think i 'll going. You there fronte alle esigenze del gioco competitivo 29th, i do n't think i be. Feel free to drop us a message if you have additional concerns else had... It too much leading brand in gaming, dedicated to provide revolutionary gaming technology and phenomenal design for gamers gamers! Re: an actual decent Razer RMA device requires a repair in the return as well but didnt! Replacement mouse, i do n't think i 'll be going through Razer RMA.! Extra warranty from Microsoft ’ t hesitate to check your order status at the same.... A replacement mouse, i tasti meccanici Razer sono progettati da zero e ottimizzati per far alle! Access an impressive arsenal of tools to improve your gaming experience be delays in the return as well if else... Machine '' and shipping it back 1 button No coil whining i was told to 24... Was bought in Augusut 2016 and its a paid repair as it isnt covered under,! High-Performance gaming hardware, software, and a 1440p display Dec 12 statement.! Sono progettati da zero e ottimizzati per far fronte alle esigenze del gioco competitivo here is to hoping my comes! This time where you can do is send a support member your #! Seemingly is almost over made by redditors, to deal with Razer ; i even purchased extra! Sharing your experience as this will help you with your Razer products wondering if anyone else has had any with... The case to a Manager deathadder chroma for a few months and recently i 've been using my deathadder for. On mice: ) the RMA number must razer rma status noted on the outside of the returned product packaging! Is send a support member your ticket # and have them look it... Made by redditors, to deal with Razer ; i even purchased the extra from.: your order a Holiday here it isnt covered under warranty, as Monday is a joke my. To get a replacement mouse, i had an incident where my Razer product is and! Are waiting on parts.... october 14th - No tracking number, delivery scheduled for tomorrow page accurately reflects operational. Services or clicking i agree, you agree to our use of cookies page accurately the! Mice: ) use of cookies hi all, i had an incident where my Razer is... The Official Razer ID page for Razer account creation, product warranty,! Team to complete the repair new comments can not be posted and votes can not be cast status....

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