info@strategicaccounts.org, 2020 © All Rights Reserved. Certification Program. Get coaching from SAMA and CSAM faculty throughout the program, including one-on-one work around your actual customer. Chicago, IL 60606 Provides a useful understanding of engagement methods with buyer / … … However, few companies are able to systematically grow their accounts. +1 312-251-3131 The management of customer relationships is essential to the function and success of any business. Demonstrate mastery of what you’ve learned by developing and presenting an executive-level briefing, either for SAMA senior leaders or your internal stakeholders. These workshops are offered either individually or in combination with others. Ultimately, you should be responsible for achieving sales quota and strategic account … As a result, everyone involved in the account understands their role and contribution towards achieving the account … This account management methodology provides a road map for strategic … SAM playbook: Foundational skills for driving superior info@strategicaccounts.org, 2020 © All Rights Reserved. SAMA’s training is: In-person training: Learn and connect with your peers in the SAMA community at in-person SAMA Academy events throughout the year. Suite 1040 Gain access to leading tools and software designed expressly for the work of strategic and key account management. Agenda of the Strategic Account Management in Pharma course. Want to see how SAMA’s Individual Competency Assessment can help chart your path to higher growth, more innovation and deeper, more resilient customer relationships? Please contact cusimano@strategicaccounts.org for more information. Private training: If you have 15+ people interested in SAMAA Academy training, we can work with our training partners to schedule either in-person or online training that fit your company’s needs and schedule. Coach SAM team members to meet individual, account and organizational goals. Founded in 1964, SAMA is a unique nonprofit association with more than 11,000 members worldwide. 200 W Madison St. Provide training on influencing behavior, which is especially important for building and strengthening strategic … The SAMA Academy runs eight exhaustive workshops. Strategic Account Manager Certification (CSAM) SAMA’s Strategic Account Manager Certification program represents the highest mark of professional achievement for strategic account managers. Account Management for Sales. Strategic Account Manager Skills and Qualifications Strategic account managers are excellent planners and salespeople. You'll learn how to identify and create new opportunities within your accounts, develop enterprise-level relationships, and protect accounts … SAMA Academy Training. Creating and quantifying value for the C-suite 3. In our Top-Performing Sales Organization and Top Performance in Strategic Account Management research studies, we found the #1 priority cited by sales leaders is increasing business with existing accounts. Strategic account planning 4. Critical account managers skills 2. … All SAMA Academy workshops connect to SAMA’s strategic account management competency model and renowned value co-creation and relationship management framework. Strategic Account Management Training: Best Practices. SAMA’s Individual Competency Assessment will give you a snapshot of an account manager’s current strengths and weaknesses, which can be used to create a personalized learning and development roadmap. Creating a key account strategy is critical for business growth. today’s marketplace - CORE 3, Managing the customer relationship and value journey - CORE 4, Leading and managing a multifunctional team - E3, Strategic negotiation: Changing the conversation from price 1. Cus… SAMA's Certified Strategic Account Manager (CSAM) program represents the highest mark of professional development achievement for strategic and key account managers. The Certificate in Strategic Management provides you with the practical tools needed to plan and manage strategically in industry, government, and non-profit organizational activities. Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. Pre-certification 360º competency assessment to set competency baseline and establish certification goals, Successful completion of CORE curriculum (7 days), Mid-term review and personalized coaching session, Successful completion of elective requirements (2 days), Final review: Post-coursework 360º competency assessment executive-level briefing and presentation demonstrating successful application of learned behaviors, Must be employed as a strategic account manager, national account manager, global account manager, key account manager or equivalent role, Must be actively managing at least one strategic account, Must have the sponsorship of a direct manager or leader within your organization. CSAMs, meanwhile, boost their skills in the behaviors most closely linked to customer business success by an average of 20%. Click here or email assessments@strategicaccounts.org. “strategic account management" - E12, Designing and delivering the virtual sales conversation - E13, Buyer’s perspective: Create, communicate and quantify value for CxO impact - E2, Capture value skills: A negotiations course for the complex, consensus-driven strategic sales cycle - E9, SAM2WIN: The interactive online game where SAMs compete for the business of a strategic account - E11. If you manage a business, or deal with high-value customers, this outstanding key account management training program will deliver immediate results by showing you how to protect and grow your key accounts. That’s why we created Strategic Account Management, a self-paced online sales training course to help you turn account growth opportunity into account growth reality. interaction - E8, Coaching to the behaviors that drive effective SAM execution - E10, Strategic thinking for SAM success: Putting “strategic” back in Major Account Planning provides account managers with a repeatable and practical methodology for winning more business in strategic accounts and elevating the level of relationship within those … The Large Account Management Process – also known as LAMP® - helps sellers plan and manage strategic account relationships. The most recognized certification for strategic account management professionals and program heads, BECOME A CERTIFIED STRATEGIC ACCOUNT MANAGER, SAMA's Certified Strategic Account Manager (CSAM) program represents the highest mark of professional development achievement for strategic and key account managers. Build profitable partnerships with your key accounts. Learn how. AMA® Certificate in Analytical Skills. The customer will be the ultimate judge of a SAM’s professional capabilities, but SAMA’s CSAM program provides its graduates with the skill set, mindset and behaviors to build lasting, mutual growth with strategic customers. Need help with a specific facet of the process of SAM competency? Strategic Account Management is an advanced level sales course that helps sales professionals maximize revenue potential by taking a more strategic approach to account management. The Strategic Account Management training will help your salespeople master the art of organizing, managing, and growing their most profitable business accounts through well-defined, effective … These workshops are conducted with the purpose of growing knowledge in strategic account management. Outstanding strategic account managers outperform average ones by a factor of 3X. Depending on the course, workshops take place over either two or four consecutive half-days. This can make a key account management certificate holder a competitive job candidate for account management … self-led online and live online, Classes that require 2 course Units: CORE 0, CORE 1 and all self-led online workshops*. * SAMA Academy's slate of 2021 in-person events should be considered “TBD” and will be officially scheduled only once the Centers for Disease Control and Prevention (CDC) and local authorities have deemed it safe to host large-group gatherings. The Strategic Account Management training workshop provides support and technical account managers with the relationship skills and account management tools … Online training: These 100% live, 100% online courses bring the knowledge and peer-to-peer networking of live training to the comfort and convenience of your home office. About Our Sales Account Management Methodology. The Strategic Account Management training course provides support and technical account managers with the relationship skills and account management tools they need to proactively increase customer … Most … So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Privacy Policy | Terms of Service, SAMA'S CERTIFIED STRATEGIC ACCOUNT MANAGER (CSAM) PROGRAM. We’ll walk you through a … SAMA’s Certified Strategic Account Manager (CSAM) program provides participants with the skill set, mindset and frameworks to build lasting growth with your company’s most important customers. Participants will be … Strategic negotiations 6. Leadership Skills: A strategic account manager is a bridge between the sales team, a team of account managers and customer team. We can help you map out your (or your team’s) personal journey based on your present-day strengths and your future objectives. Our Strategic Account Management program will give your team the knowledge, skills, tools, and action plan they need to tap into this opportunity and grow your key accounts. With your key customers more important than ever to your company’s long-term growth and sustainability, you need a sure-fire way to elevate your strategic and key account managers from good to great. Customized Training & Consulting. Suite 1040 We offer numerous training, professional development and networking events throughout North America, Asia and Europe each year in addition to research, publications and other knowledge resources. Our methodology for sales account management reveals how to best manage and grow strategic accounts by bringing the entire relationship into view.. And relationship management framework growing knowledge in strategic account management Certificate holder a competitive candidate! 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