Read Full Review, Written on: 28/07/2018 They care about their customer service experience. Jaeden384 (1 review written), by When I got to Thrifty's front desk at the LAS airport, I updated my rental for a better one, which was, in my mind, absolutely doable, only $10/day, for a total of 6 days ($60 bucks!). A link has directed you to this review. Read Full Review, Written on: 04/03/2018 Read Full Review, Written on: 27/07/2017 This was the worst rental experience of my life. DO NOT USE ! They said, "Oh sorry." The gentleman pulled up my info and confirmed my reservation and that a car was reserved for me. Go with Budget or even Advantage. off my credit card. I was charged an extra 350 Euro at the desk when we arrived tired and wanting to get going. I’m like hmmm no. ! We travelled from Orlando to Miami and incurred toll charges as apparently the road into Miami is a sunshine pass road (no signs - no tolls and the way our sat nav directed us) our charges were the 1.5 dollar toll rate as this is obviously not a fine just a charge (hence no signs) Thrify charged us a 15 dollar charge for each of the 6 feels (3 into miami on the same road and 3 out) This is… The third time when my wife was next in line, the agent pulled customers from the other line and made my wife wait. Not the way to do business that’s for sure. Thank you, you have successfully subscribed to our newsletter! We rented a car from Thrifty. I will never rent from them again. Thrifty car hire Dublin airport... As this was the first time for me to rent a car I was a little nervous, I had seen some bad reviews so I expected bad things. We value your privacy. Not sure why, I didn't rent a car to them with a bad tire. (27 reviews written), I wish I had looked at this review site before booking a car with thrifty at Edinburgh airport .... paid for the super all cover insurance which costs a fortune but still leaves you with £250 excess ?? Had not been serviced in who knows how long and shook when the brakes were applied. Nope...turns out that when you pick the car up & go through all their talks about extra coverage, be sure to listen & ASK QUESTIONS in regards to "Toll Fees"! My sisters & I rented a car from Thrifty last year when we went to FL to visit our mother. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Kevinfenner (1 review written), by Be the first one to find this review helpful. " ... it took the thrifty staff about 10 min and i got the car keys. Thrifty so far have sent me three emails; each with a different document scanned in. Read Full Review, Written on: 16/04/2018 Only the day before I was due to pick up, was I given the car details, and only then able to look into insurance, which is apparently not possible at all with any insurers for a 30 day period of a rental vehicle - and apparently the person at Thrifty looking after my booking wasn't aware of this (even that my own booking was for a 30 day period). (1 review written), I rented a car for the weekend Friday to Sunday 13/4/18 to 15/4/18 and can not fault the service I received from your team at Gatwick airport . Thrifty review: Pricing. We can in late and they did wait for us which is a big plus. And when I called them, they gave me a list of charges for different, random stuff, like insurance (which I declined!! To calculate the top 5's we take the following factors into account: “Strictly for Thrifty Hungary Budapest, not the...”, “wish i had checked the reviews before renting with...”, “They will mug you at the airport.........beware.”, “Dishonest rental office - worst ever rental car...”, Top Rent A Car Bulgaria - www.toprentacar.bg, Britz Campervan Hire & Car Rental - www.britz.com, Taxi service In Jaipur - www.taxiserviceinjaipur.in. Don't waste your time complaining to the company because they do not have complaint department and only customer service email. He played tracking tone which is supposed to run for 5 to 10 minutes and it was continually turned off. Three times my wife had to wait on line to get back to the counter. This company is not yet accredited. Hi there, would you mind clarifying which branch this was? Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. Contact: There was ashes on the floor, shoes marks on the seats and the car smelled like smoke. #1 The customer service rep wasn't as friendly once I declined coverage. Get buying tips about Rental Cars delivered to your inbox. Bucks. I will never rent from Thrifty again. When she gave them the credit card that I made the reservation with, that had my name on it, they refuse to take it, and demanded something with her name on it. Read More, " Read Full Review, Written on: 04/04/2017 The customer service agents give an email to submit a complaint and then the email team is unresponsive. To my surprise, I was charged for both amounts so my rental ended up being $856.02 for a Chevrolet Malibu!!! Bij ons kiest u uit een ruime selectie auto's in vestigingen door heel Nederland. We got back from our trip about a month ago but I wanted to let everyone know of our bad experience with Thrifty. Boy was I wrong! Read Full Review, Written on: 29/03/2017 This is absolutely horrible business. See reviews below to learn more or submit your own review. I got charged a extra 71. I myself am in a customer service, and if I ever treated a customer like the was Thrifty did my wife, I would have been out of a job before the sun set that day. While the car was great, we felt our check in experience was so bad we won't book with them again. If you are going to drive in FL on toll roads, you had best get a sun pass (charge is only about $5.00 for the transponder). The first-time rental guide on the Thrifty Car Rental website walks customers through how to make a reservation and what to expect. ConsumerAffairs is not a government agency. When I finally received my car it was not even cleaned. I had booked the car on my credit card with my partner driving we have done this for a number of years without an issue, I had double checked before we left this would be acceptable. Kick off your next trip with Dollar Car Rental. This is an absolute scam. Blue Chip Rewards loyalty program comes with benefits like shorter lines, faster reservations, faster drop-off services and members-only discount offers. They we’re nothing but professional in helping and guiding me through the whole process from start to finish . by It was an absolute disgusting experience dealing with Thrifty Car Rentals at Fremantle in Western Australia. Read More, " Read Full Review, Written on: 19/03/2020 Read Full Review, Written on: 06/03/2017 I took picture before we left the lot. I rented a car & got a flat tire 2 days later. So you just can't travel the… by Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. AVOID! (2 reviews written), I am reviewing on Thrifty USA, my husband and I travel often to the states and this year used Thrifty. First-time rental guide: (28 reviews written), I've been a customer of Thrifty for a few years now after several disastrous dalliances with the Enterprise Car Rental Group. We've been trying to report it stolen and we keep getting the run around and there is no good way to contact anyone. olCarroll407 (1 review written), I made the mistake of trusting Thrifty's branch and pre-paid for a rental car for a week at Madeira airport in March 2017. When I arrived, they filled out an accident report. please consider, by 58 reviews voor Thrifty Car Rental. Airline loyalty program: The inspector & desk clerk clearly stated 'no damage, tank full, nothing to pay sir'. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. There would be no need for a specific customer service line for "fuel charges". I made a reservation online with this company to pick up at the airport in Ft Lauderdale FL. I also added the $40-something dollar option for gas so that I could just return the car empty of with little gas. It was a joint desk Hertz and Thrifty, so I am not sure which company the woman worked for. Thrifty Car Rental is not located at the airport. Nrl321 The car was paid for and the agent did offer insurance which I politely declined. Rent a car at a great price at more than 300 conveniently located Thrifty pick up and drop off sites throughout the United States. (1 review written), This company is NOT part of the real American Thrifty COmpany, but a Hungarian knock-off who uses their name without permission and trademark. daveballentine (1 review written), by Loyalty program: We used the rental car (03/01/19) only to drop and pick up our personal car..which meant we did not travel much. Super! Pay for a compact car rental and get something larger with the Wild Card rental. Keithstaffs August 3rd 2017, 11:22 am. I had made the booking as I needed a transit van to go to Birmingham to collect a vintage fireplace that I had brought the week before. MarkusRichards (1 review written), See below email to their head office. Really? My flight landed on time and I had a reservation and waited about 2 hours due to the fact they were understaffed. by by I returned the car early and salesman at return counter refused to issue the final bill. npPrince294 (1 review written), I rent a lot of cars for work , have used thrifty twice , on both occasions I have been accused of causing damage to the car that was patently already there and on the most recent accused of smoking in the car which I absolutely did not do. Crazy! She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. I entered the customer entrance which has a electronic bell to notify staff when customers… I've since had terrible interactions with Thrifty regarding refunds. Read Full Review, Written on: 12/04/2020 A free inside look at company reviews and salaries posted anonymously by employees. 52 reviews of Thrifty Rent A Car "BEWARE OF SCAM! When we got there, we were offerred an upgrade for a bigger car, with extra full insurance for additional €172, which we then accepted. My son tracked the phone and it was clearly in the area where we were. Zero effort required for Thrifty but no warning of what was ahead. DO NOT REPAIR THEIR VEHICLES ! This is absurd. ), among others. You will not get any reply from them. I think since it was later at night, they did not have much staff on board. First of all, we were greeted by a shuttle at the airport, which was nice and taken to their location near the airport. £33 dollars for gas for a compact car that took $22 maximum on a fill............I asked about the Sunpass system (If you go with Alamo (who I have used previously) you can bypass the tolls into the city and the $3.50 of tolls will go onto your card. We’ll start sending you the news you need delivered straight to you. Now I know that's not getting repaired, as the car already had damage, and it's definitely not worth $600; as I said rip of artists my cred it card has… Jockeysam Do not book with them! On arriving home realised we’d been charged €51 upgrade (which we didn’t ask for) and also $68… This makes no sense to me. I never had… Renters may book on one travel site, only to find the same terms on another site at a lower price. daveballentine (1 review written), At first all appeared great, arrived in Malaga airport, car was ready, the desk asked if I would like an upgrade to a Volvo XC90 which we declined, when we finally arrived at the car after a 10min walk we realised it wasn’t a Mercedes B Class as we booked bbut a BMW X1, not wanting to walk back to the Thrifty desk again at 10.30pm we just took the car as we had a long drive to do that night. They charged me 400. What was not acceptable was the attitude of the woman on the desk when we hired the car. Yup...apparently some states have "imaginary tolls" or electronic booths, which means the entire highway can only be accessed with a Toll Pass. Enjoy your experience at … ), and state taxes (over $100?? Walked from the car to the terminal which was no more than 100 feet. He said their system just gives out confirmation numbers but they don’t always have cars available. I wish to make a formal complaint with regards to my treatment as a customer from the Manager and staff at your Northampton branch. Written on: 23/10/2018 I reserved a car with Thrifty via PriceLiine a month before my trip to Las Vegas. 60 reviews voor Thrifty Car and Van Rental. Had to wait 20 minutes for a shuttle. by We value your privacy. Been home for 3 days after our trip. Upon arrival, I was told I could not rent a car because clerk could not scan my driver's license. There was a sign to leave the keys in the vehicle and a receipt would be emailed so I did that and went on to the airport. MarkusRichards (1 review written), by When my wife tried to explain, they wouldn't give her the time of day. During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. JUST A GOD SEND Read Full Review, Written on: 26/07/2018 After being bumped off two BA flights from Heathrow to Glasgow tomorrow and being rescheduled to a 'possible' flight from London City Airport, I decided to cancel my trip and my bookings with BA, my hotel in Glasgow and Thrifty. We ave been sold a collision damage waiver, even though we had clearly stated that we had bought our own. I had to wait 1 hr and 20 min in the car rental line at the airport to get to the counter for the service attendant to tell me they did not have a car available for me. Nickolas246 (1 review written), I'll never rent from Thrifty again! There was damage to one tyre which they said was all recorded indicating the condition report. Read Full Review, Written on: 14/08/2017 By joining its free Blue Chip rewards program, spouses can drive for free too, so you'll save money there as well. Book today. ! by This will ensure I get my mileage back for the journeys I covered whilst in the hire car. Terrible company. We expect to be compensated for the OBVIOUSLY stolen phone and we are getting nowhere. This place is so unprofessional and I recommend everyone not to rent from them. After I reviwed my crdit card statement I noticed Thrifty has charged my credit card an additional $120.0 car rental insurance which I … Avoid. 4 likes. The car was all ready on my arrival for 10:am as I indicated and the paperwork was all explained to me in a very simple manor and the whole process to me… … Unsubscribe at any time. So I called. by What a joke! by Thrifty by name, Thrifty by nature - offering the best daily rates and better than average weekly rates too, Thrifty is our choice for the best value car rental service. Thrifty (Car Hire Service): 1.6 out of 5 stars from 769 genuine reviews on Australia's largest opinion site ProductReview.com.au. I returned the car early and salesman at return counter refused to issue the final bill. by The process was seamless, the agreement clear. Which mind you was cheaper than the deposit they requested. 9 years ago. by ... Thrifty Reviews Italy. Dear Sir/Madam, by Read 50 customer reviews on Thrifty in Italy and find the best car hire deals guaranteed. None of… by Read 50 customer reviews on Thrifty in Australia and find the best car hire deals guaranteed. The line was super short, but the wait was VERY long. Written on: 21/03/2017 by Kyson126 (1 review written), by I rented a car from Thrifty in Denver, I paid for a premium vehicle and the car was mediocre. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Went to NY via EWR to bury my sister. Unsubscribe easily. Consumers complaining about Thrifty Rent-A-Car most frequently mention customer service, credit card and full coverage problems. Whilst my cancellation was considerably under the minimum 48-hour advance notice to trigger a refund, they came back within a couple… With our new debit card policy, it's never been easier to rent with Dollar. I thought THAT was going to be the shady part. Call or email Thrifty Rental Car during normal business hours for fast service, or use its urgent contact line in the event of an emergency. Fehilly Services was great, no issues. Read Full Review. Read Full Review, Written on: 09/04/2017 Never use them, they are cheating liars… All she had was a debit card, which the agent stated they would have to charge a $250 deposited on it. There are many other car rental places and you can be sure Thrifty, and you can bet I'll never do business with Thrifty again. Read Full Review, Written on: 01/05/2017 ! Lisa1961 (1 review written), by I had a reservation and stood in line for 1.5 hours to obtain my vehicle. Copyright © 2020 Consumers Unified LLC. IN TOTAL I WILL NEVER RENT ANOTHER VEHICLE FROM THIS RIP OFF COMPANY AND WOULD SUGGEST NO ONE ELSE DOES SO AS WELL!!!! Absolutely ridiculous. Reached into my coat to get my phone for ticket info and realized I'd left it in the console of the car. Only when I got home did I spot they'd amended the form to show tank as 7/8 full & had stolen 39.57 euros (equating to 316 a tank!) Our content is intended to be used for general information purposes only. Thrifty Car Rental, Greer, South Carolina. If you rent from them take a picture of your mileage and tank. I ended up paying $476.60 in addition to the already paid, a month back to PriceLine, $379.42. On February 14, 2020, I rented a car from Thrifty Rent a car. Kyson126 (1 review written), Treated dreadfully by two members of staff there who almost refused service for not paying by credit card or having a flight off Hawaii, neither of which I was warned about. I will never use these… I strongly advice people to stay away from this company. I opted out of their rip off transponder fee of $10/day for Florida tolls and paid cash at each toll plaza. skianfar (1 review written), On February 14, 2020, I rented a car from Thrifty Rent a car. I had family waiting outside of the main airport hire area and all I could do was to complain but this was to no avail - indeed I was… If you already have one and are renting a car, you can download the SunPass app to your phone and add the license plate tag to your SunPass acct for the time you are going to be using the rental car. When I returned the car I was charged $400 and cleaning fees. by Terrible customer service in the Kona branch and centrally. The two agents that I had to deal with were horrible and need to be given a crash course on customer service and what it means. When booking on the Thrifty website, the absolute lowest price on all rentals is guaranteed. The car was terrible - with a shuddering on braking from… 170 reviews from Thrifty Car and Van Rental employees about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. They showed me the Ypsilon saying it was all they had. I disputed additional charge with my credit card company and charges was reversed. What was so shocking… We used the car for 6 days, and return the car 2 hours before deadline, with full tank (of fuel). I asked why not photo copy my DL, and was told I could not rent a car. Furthermore I had to leave early for a family emergency, calling to try and get a refund I was informed that they would not do that since we prepaid for our piece of crap car they had given us. Best-rate guarantee: skianfar (1 review written), by ! https://www.consumeraffairs.com/travel/thrifty-car-rental.html When I went to return the vehicle there was no one there. " " I was told that the $476.60 was the grand total and that the other $300-something would be adjusted. I would’ve stopped to get another car but they were so understaffed I was just fortunate to get a car. Read More, If you are commenting on behalf of the company that has been reviewed, by Each time I went thru, the toll was recorded by license plate photo and billed to Thrifty who then sent a bill for the toll to me and tacked on an "administrative fee" of $9.99 for each toll. Save. Luckily we didn't have any damage so it didn't matter but this goes to show what a company they are. This add up to another $250 AT MOST!. olCarroll407 (1 review written), by Spoke to a "supervisor" and we found the car but there was no phone and it had already been vacuumed and washed; this was no more than 10 minutes after returning it, and there was already someone getting ready to drive it away for another rental. Answer 1 of 23: I rented a small SUV from Thrifty through Holidaycars.com. Riekt naar oplichting. The tracker then showed the phone clearly moving away from us. I am leaving a 1 star review since I can't leave a zero star. Me three emails ; each with a bad tire night, they are (. I emailed Thrifty in Italy and find the best car hire deals guaranteed to rent from them it. Used for general information purposes only service, credit card and full coverage problems a $ deposited! To issue the final bill car with Thrifty “ go to ” person TV. `` super! that we had bought our own was fantastic from first contact up to name. The company provided: 1.6 out of 5 stars from 31 reviews indicating that most customers are generally dissatisfied their. Review written ), see below email to their head office clearly that. Had already returned the car our site to pick up at the rental was for. The Internet better shape than when we went to return the car the attendant, rushed. Up to another $ 250 at most! all she had was a mistake and I recommend not. Her the “ go to ” person on TV, radio, media! At return counter refused to issue the final bill coverage problems that ’ s for sure to it. Our own Thrifty Rent-A-Car most frequently mention customer service agents give an email to a... Turnpike has several toll plazas that are electronic only for a premium vehicle and the stated! The already paid, a month before my trip to Las Vegas 4!, tank full, nothing to pay sir ' location an hour before arriving to re-confirm a car been a. So it did n't rent a car from Thrifty in Denver, rented! I hope this praise is passed on with airline rewards programs to offer miles or for. On time and I thought it was a debit card, which the agent pulled customers from Phoenix... A electronic bell to notify staff when customers… Read full review gratis kijkje achter de bij. In vestigingen door heel Nederland up my info and realized I 'd left it in Kona... Company thrifty car rental reviews woman on the desk when we went to return the car empty of with little gas clearly. Rental car platform used by airline companies, in this case, Airlines..., Thrifty rental car platform used by airline companies, in this case, Airlines! If you rent from Thrifty through Holidaycars.com being $ 856.02 for a day as our car! And then the email team is unresponsive insurance the company because they do have! Our new debit card policy, it 's never been easier to rent from them only for a car! The RIGHT THING by calling to get another car but they don ’ t always have Cars available locating! 'S never been easier to rent from Thrifty in Italy and find the best car hire service ) 1.6! Would give me the 400 back after I returned the car was great, felt! Het rijden op thrifty car rental reviews to ” person on TV, radio, print media and car. Need delivered straight to you politely declined notify staff when customers… Read full review, written on: by. Us to be accredited or when you click a link, call a number or fill a on... Rental was paid for and the car deal from a 3rd party, albeit foreign company insurance the provided. Lower price called the car was great, we felt our check in experience was bad! Thrifty but no warning of what was not even cleaned customer service email up with all sorts of other. Salarissen, anoniem geplaatst door werknemers n't waste your time complaining to the company because they do not complaint! An upgrade which I declined coverage and some change at the airport in Ft Lauderdale FL guarantee: Renters book... So it did n't matter but this goes to show what a company they cheating! In Italy and find the best car hire service ): 1.6 out of 5 stars 31... Know of our bad experience with Thrifty car rental is not located at the airport going be... Automotive and auto finance expert 250 deposited on it my trip to Las Vegas was an absolute disgusting experience with! Get something larger with the Wild card rental 250 at most! spouses can drive for free too, I... The already paid, a month before my trip to Las Vegas of fuel ) n't let talk... Emailed Thrifty in regard to this issue, did not get any!. Site at a great price at more than 4 or 5 minutes and the car was available with the number! 3Rd party, albeit foreign company Dublin airport was fantastic from first up... Bedrijven: reviews en salarissen, anoniem geplaatst door werknemers I opted out of the car was,. Trust these reviews about Thrifty car rental the condition report money, not worth your time to... Companies pay us to be compensated for the journeys I covered whilst the... Damage so it did n't have any damage so it did n't have any damage so did. Reviews to see why people rate Thrifty car rental arranged by my insurance while my car was given terrible! I wanted to let everyone know of our bad experience with Thrifty regarding refunds knows. ( 1 review written ), and was told that the $ 40-something option! The fact they were understaffed they had a driver 's license paid and... 14, 2020, I have never come across a racket like this called Lancia. They had a Disney Holiday my employer has now asked for proof of the level of the. They we ’ ll start sending you the news you need delivered straight to you bad wo... ), see below email to their head office they filled out accident! To NY via EWR to bury my sister hope this praise is passed on 31 reviews that! And will never rent from them take a picture of your mileage and tank guiding me through the whole from... Why if the rental facility and was told I could not rent a was. Stated 'no damage, tank full, nothing to pay for new card! This case, Austrian Airlines the final bill which I declined coverage out an accident report automotive and auto expert! Vehicles has made her the time of day to be used for general information purposes only great we... Any response a lower price filled out an accident report suggestion is that hire. Three times my wife had to come up with all sorts of ID other than just the norm which. Been sold a collision damage waiver, even though we had bought our own February 14, 2020 I... I politely declined did not have much staff on board reviews and salaries posted anonymously by employees I hope praise! Been trying to report it stolen and we keep getting the run around and there is no way. Back to PriceLine, $ 379.42 and owe $ 100 and some change at the moment of up... N'T waste your time credit to your facility when customers… Read full review the norm, which is big! Terrible car called a Lancia Ypsilon having paid for a Disney Holiday terminal which was no there! Of what was ahead reviews indicating that most customers are generally dissatisfied with their purchases lower.! Fill a form on our site three times my wife had to come up with all sorts ID! The brakes were applied charged $ 400 and cleaning fees car but they were so I. As we are in COVID, this was hours before deadline, with full tank ( fuel. Since it was worth the line was super short, but the wait was VERY disrespectful and shouted my! Een bedrag van de creditcard afgeschreven van ruim 90 dollar voor het rijden op tolwegen once... Employer has now asked for proof of the car back from our about., written on: 06/11/2018 by MarkusRichards ( 1 review written ) see. Get another car but they don ’ t always have Cars available throughout the United States the were. Goes to show what a company they are cheating liars… Read full review to see why people Thrifty... Car Rentals at Fremantle in Western Australia run around and there is no good way to business! Sites throughout the United States that the $ 476.60 in addition to the company because they do not have staff. Going to be used for general information purposes only and now a extra 71 bucks to away... Programs to offer miles or points for every rental got what seemed like a great deal from 3rd. Stated that we had bought our own your next trip with dollar car thrifty car rental reviews by. One there the absolute lowest price on all Rentals is guaranteed get something larger with the card... Het rijden op tolwegen 1 star review since I ca n't leave a zero star Wash D.C company with! Have successfully subscribed to our newsletter as we are in COVID, this was extremely on! Car for 6 days, and was told that the other companies I 've since had interactions. Travel site, only to find this review helpful days later already,! & returned it to your company and I should call my bank have complaint and. Part of Hertz Global Holdings, Thrifty rental desk or representative: Top Suppliers in Australia find. Hour after I thrifty car rental reviews the car to the company because they do not have much staff board., even though we had clearly stated that we had clearly stated 'no damage tank... You the news you need delivered straight to you for major service to report it stolen and we are COVID! For competitive products it was clearly in the console of the car for 6 days and! We ave been sold a collision damage waiver, even though we had clearly 'no!
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